Effective date: 1 June 2026
Gladison Pty Ltd (ABN 65 669 345 653) ('Gladison', 'we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website (gladison.com.au) or providing us with your personal information, you consent to the practices described in this policy.
What personal information we collect
We collect personal information that is reasonably necessary for our business functions, including:
- Your name
- Email address
- Phone number
- Company or organisation name
- Details about your project or enquiry that you choose to provide
- Technical and usage data such as your IP address, browser type, pages visited and referring website (collected automatically via analytics and cookies)
We do not collect sensitive information (such as health or financial information) through our website.
How we collect your information
We collect personal information directly from you when you complete an enquiry or contact form, email or call us, request a quote or proposal, or subscribe to our updates. We also collect some information automatically through cookies and analytics tools when you browse our website.
Why we collect and use your information
We collect and use your personal information to respond to your enquiries and provide quotes and proposals, deliver and manage our commercial construction services, communicate with you about your project, send you updates where you have requested them, improve our website and services, and meet our legal obligations. We will only use your information for the purpose for which it was collected, a related purpose you would reasonably expect, or where you have consented.
Disclosure of your information
We may disclose your personal information to our staff and contractors who need it to perform their roles; third-party service providers that support our website and operations, including our website host (Webflow), enquiry management tools (such as HubSpot), email providers and analytics providers (such as Google Analytics); subcontractors and trades engaged to deliver your project, where relevant; and government or regulatory bodies where required or authorised by law.
Some of these service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure they handle your information consistently with the APPs. We do not sell your personal information.
Cookies and analytics
Our website uses cookies and analytics tools to understand how visitors use the site and to improve your experience. You can disable cookies through your browser settings, though some parts of the website may not function as intended.
Direct marketing and updates
If you subscribe to our updates, we will only send them with your consent, and every message will include a simple way to unsubscribe, in line with the Spam Act 2003 (Cth). You can opt out at any time using the unsubscribe link or by contacting us.
How we store and protect your information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure, including appropriate technical and organisational measures. We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law.
Accessing and correcting your information
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We will respond within a reasonable period and may need to verify your identity first.
Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below and we will investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on our website, with the effective date shown above.
Contact us
Gladison Pty Ltd (ABN 65 669 345 653)
Rosehill NSW 2142
Email: admin@gladison.com.au
Phone: +61 450 999 222